Shipping & Delivery Policy

Last Updated: 10 October 2026

Thank you for shopping with Ecolyt. This policy explains how orders are processed and delivered.

1. Order Processing

Orders are processed after successful order confirmation and payment, where applicable. Processing times may vary depending on product availability, order volume and operational requirements.

2. Delivery Timelines

Estimated delivery timelines will be displayed at checkout or communicated through our order updates, where available.

Delivery times are estimates and may vary based on the delivery location, courier partner, weather conditions and other operational factors.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed before you complete your order.

Any free-shipping offers will be subject to the terms communicated on the website at the time of purchase.

4. Order Tracking

Where tracking is available, tracking details will be shared through the contact information provided when placing your order.

5. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If an order cannot be delivered due to incorrect or incomplete details, our team may contact you to confirm the information. Additional delivery charges or reshipping arrangements, where applicable, will be communicated before proceeding.

6. Delayed or Undelivered Orders

If your order is delayed or marked as delivered but you have not received it, please contact our customer support team with your order number. We will review the available tracking information and coordinate with the delivery partner as appropriate.

7. Damaged Packages

If your package arrives visibly damaged or contains a damaged product, please contact us as soon as possible and share photographs of the package and product, along with your order details.

8. Contact Us

For shipping and delivery queries:

Email: connectecolyt@gmail.com
Phone/WhatsApp: +91 70650 40600